Build or buy a customer self-service portal
A small business-to-business software company decides whether to build a customer portal, licence one, licence and extend one, or defer. The log shows a contractual renewal date doing the work of elim...
Decision logs from information (NAICS 51), newest first.
A small business-to-business software company decides whether to build a customer portal, licence one, licence and extend one, or defer. The log shows a contractual renewal date doing the work of elim...